All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.
Domestic Shipping Rates and Estimate
For calculated shipping rates:
Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping:
We do not offer flat rate shipping.
We offer Free shipping for orders over $125).
Free local delivery is available for orders over $125. For orders under $125, your order will be calculated and displayed at checkout. You will be contacted via email or text message with the phone number you provided at checkout to notify you on the day of our arrival.
There is no in-store pickup.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order on the day your shipping confirmation email stated, please contact us at email@example.com with your name and order number, and we will look into it for you.
If you’re looking to return or exchange your order for whatever reason, we're here to help! You can return your product for credit , a different product , or a refund to the original payment method.
Please note the following exceptions to our return and refund policy.
• Discounted items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original product packaging (Shopify)
• Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps.
1. Email firstname.lastname@example.org and send the Item #, order #, receipt of payment and picture of item with a reason for the exchange or return.
How long it takes to receive your refund, replacement product, or store credit
- It takes approximately 5-7 business days to process your refund and or store credit.
- If you have anymore questions please email us at email@example.com